Privacy Policy

Bright Path Residence (“we”, “us”, “our”) is committed to protecting the privacy and personal information of our residents, staff, volunteers, and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Bright Path Residence is a UK-based supported housing provider for young people aged 16+ and vulnerable adults. Our registered office is:
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Company number: 16586191

2. What Information We Collect

We may collect and process the following types of personal data:

For residents:

Full name, date of birth, gender
Contact details
Emergency contacts
Health and medical information
Support needs and risk assessments
Housing history
Education, training, or employment status
Support plans and progress notes

For staff and volunteers:

Contact information
Work history and references
DBS and safeguarding checks
Training records

For donors or website users:

Name and contact details
Donation details (if applicable)
Website usage (via cookies)

3. How We Use Your Data

We use your personal data to:

Provide safe and appropriate housing support
Develop and manage support plans
Safeguard health, wellbeing, and safety
Communicate with you and third parties (e.g. social workers, health services)
Meet legal, regulatory, and funding obligations
Improve our services

4. Legal Basis for Processing

We process your data based on:

Consent – when you agree to us using your data
Contractual obligation – to deliver agreed services
Legal obligation – for safeguarding or regulatory compliance
Vital interests – in cases of emergency or risk
Legitimate interest – for improving services or donor communication

5. Who We Share Your Information With

We may share your data with:

Local authorities and housing teams
Health professionals and GPs
Social workers or support agencies
Emergency services (where required)
Legal or regulatory bodies (e.g. CQC, Ofsted)

We do not sell your information to third parties.

6. How We Store and Protect Your Data

All personal data is stored securely, whether in paper or digital format. Access is limited to authorised staff and volunteers. We follow strict procedures for data storage, encryption, access control, and secure disposal.

7. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Restrict or object to processing
Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

To exercise your rights, please contact us at:
📧 info@brightpath-residence.co.uk
📞 02046100875